A thinking partner, not a tool
Coach gives people a private space to think before they act — rehearsing conversations, working through decisions, or preparing for high-pressure moments — by voice or text, whenever they need it.
Human performance consultancy
Build Capability. Execute Strategy. Transform Performance.
Turning learning into increased performance. A globally operating human performance consultancy, rooted in the UK.
30+
Accredited coaches
100+
Clients and partners
300+
Bespoke programmes
10,000+
Leaders developed
45
Countries
We do the whole loop, and the loop is the point.
Measure targets the work. Train transforms it. Sustain locks it in.
01 Measure
Find the few capabilities driving performance, using our family of Capability Gap Indicators, a High-Performance Learning Journey design approach, or both.
02 Train
Transform exactly those capabilities through experiences people don’t forget, matching the intervention to the need, not the need to a method.
03 Sustain
Make the change hold, through accredited human coaching, structured follow-up and Coach, a private thinking partner.
01
Measure
Find the few capabilities driving performance, using our family of Capability Gap Indicators, a High-Performance Learning Journey design approach, or both.
Explore
02
Train
Transform exactly those capabilities through experiences people don’t forget, matching the intervention to the need, not the need to a method.
Explore
03
Sustain
Make the change hold, through accredited human coaching, structured follow-up and Coach, a private thinking partner.
Explore
Four interconnected practice areas.
Leadership, coaching, communication and human performance sit under one roof.
Leadership
Multi-year partnerships that build leadership capacity at every level, executive, mid and early, in organisations where the stakes are real.
Coaching
Coaching that changes how people actually behave at work, delivered by practitioners who have led under pressure themselves.
Communication
The conversations that decide safety, sales and strategy: presence, challenge, listening, and the courage to speak up.
Human Performance
Crew resource management and non-technical skills for energy, drilling and other high-hazard environments.
Coach
Your private thinking partner, grounded in your own playbook, on call 24/7.
Coach turns knowing into doing. A closed and secure space underpinned by your IP and frameworks, our EMCC-accredited method and 25 years of behavioural-change practice — coaching by voice or text, in the flow of work, from boardroom to frontline.
Built on your knowledge, not the internet's
It only uses Mission’s coaching method and your company’s own approved material — your procedures, standards and language. So people can practise the real work, long after the course ends.
The missing layer between learning and performance
Development ecosystems are usually fragmented — learning in one place, knowledge in another, coaching happening occasionally. Coach connects them, sitting between the training room and real performance.
Book a call
Book a call. We’ll learn your needs and find the best fit and programme for you.
Work
All case studies
How do you unify multiple training providers into one coherent leadership programme?
A global standards- and safety-critical organisation risked its multi-supplier leadership programme fragmenting across seven cohorts.
How do you develop leaders at scale while managing a generational workforce shift?
A European defence manufacturer of 10,000+ staff across five countries faced an ageing workforce while scaling up.
How do you lift employee engagement and customer experience under public scrutiny?
A UK regional transport operator faced sustained public, regulatory and customer pressure.
How do you turn early-career professionals into confident leaders who deliver real results?
A state-owned national energy organisation needed to accelerate early-career talent into capable leaders.
How do you move from fragmented training to one enterprise-wide leadership system?
A large North American upstream energy company was stuck with fragmented, role-specific training.
How do you embed one leadership approach across 400 managers?
A European energy supplier needed a consistent approach to leadership and communication organisation-wide.
Why clients choose us
- 01
Specialists
We build tailored leadership and human performance capability anywhere in the world, and we stay until the behaviour holds.
- 02
We bill the result
Other consultancies bill on activity. We are happy to bill on results we can influence.
- 03
Experiences that last
A choice of 20 powerful experiences — first-hand work, guest speakers, storytelling. Awareness and reflection are what make change stick.
- 04
Accredited
B Corp. EMCC — we can certify your coaches. IADC. ILM. SOC 2 and ISO 27001 (accreditation imminent). Qualified on the major psychometrics.
- 05
Built with you
Leaders actually try something new. Culture drives performance. We co-create every programme with your experts.
90%+ overall metric · NPS 83 · 95% of pilots become programmes
Feedback from our clients
“I was impressed and surprised by just how good COACH is, and I think there are a few features that really stand out. Firstly, a traditional coaching relationship rarely addresses problems in real time for the coach. Let’s say you had a challenging day at work and that evening you are wrestling with how to tackle a pressing issue. COACH by MP is on-demand and can help you arrive at an approach you can put into action the following day! Effective and timely, this is good value for money. Secondly, and more importantly, this proprietary product has been trained on carefully curated materials drawn from Mission Performance’s expertise in driving behavioural change, and it also leverages specific client IP and context. This makes it bespoke and a standout resource for learners and practitioners.”
“COACH works incredibly well. I often either asked for more than the coach initially offered or challenged what they offered. It always came back with something additional of value or clarified something for me. Scary how well it replicates the depth of what we offer in the room.”
“The partnership we have established with Mission Performance is fundamental to our Human Factors Training Program. Their qualified and experienced instructors maintain the class engaged and focused, even in this virtual age. This has most definitely helped our Well Site Leaders (WSL’s) improve their non-technical skills and bring out the most of their teams in the field.”
“Mission’s support throughout the Pandemic has had a very positive impact on our business. Our relationship has become a critical component of our strategy. Helping us to understand this complex and volatile world that we are in and how we would make sure that we get through it has been of great value to us.”
“I had Matt Burgess from Mission Performance for a presentation course as part of our development series, and the course was fantastic. One year later, I still find myself using the techniques he helped hone! 10/10 recommend!”
“The depth and breadth of leadership expertise we are able to draw on by working with Mission Performance’s Head of Leadership Practice is enormous.”
We deliver where you operate
From the rugged hills of Wales to the energy sites of the Gulf, the factory floors of the US and Mexico to the boardrooms of Europe and the tech hubs of South America — we come to you, and the experience travels with us.
Why we do it
Performance is the work — not the reason. We do this out of care, ethics and a stubborn belief in what people become when someone believes in them first.
A B Corp
We’re a certified B Corporation — independent proof that doing right by people and planet is wired into how we work, not bolted on.
Proud to be a B Corp“We identify the few human capabilities that drive strategic success, build them through unforgettable experiences, and make the change stick.”
Frequently asked questions
What is Mission Performance?
Mission Performance is a UK-rooted human performance consultancy. We help organisations measure where capability is leaking, train the skills that actually move performance, and sustain the change after the programme ends. We are not a generic training catalogue.
What does a human performance consultancy do?
It finds the few human capabilities that actually move results, builds them, and makes the new behaviour hold. Mission Performance covers leadership, coaching, communication and human performance under one roof, then uses Coach as a private thinking partner after the programme ends.
How does Mission Performance turn learning into performance?
The loop is Measure, Train and Sustain. Measure finds the few capabilities driving results. Train builds those capabilities. Sustain keeps the new behaviour alive through coaching and Coach, a private thinking partner. The loop is the point of the work.
Who is Mission Performance for?
Operators and investors in high-stakes environments: energy, healthcare, defence, professional services and other places where people have to perform when it counts. If the strategy depends on human performance, we are in range.
How do I book a call with Mission Performance?
Book a call. We’ll learn your needs and find the best fit and programme for you. Use the form on this site, or call 02393 877634.
If the stakes are real, start with a conversation.
Tell us where performance is leaking. We will tell you honestly whether we are the right partner.