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This programme is designed to develop essential business networking skills and relationship management behaviours with both external and internal client relationships in mind; the benefit of a strong internal network can often be overlooked. The theory will be reinforced experientially throughout the day and will finish with a live networking event organised by the delegates and facilitated by Mission.
Who should Attend?
Duration:
One day delivery with an evening networking function
Delegates:
Minimum of 12 and up to large conference group sizes
Objectives and Outcomes:
Who should Attend?
- Relationship and account managers
- Graduates moving into business development roles
- Anyone with the requirement to build internal or external high value relationships
Duration:
One day delivery with an evening networking function
Delegates:
Minimum of 12 and up to large conference group sizes
Objectives and Outcomes:
- To be able to feel confident in any networking situation or event
- To be able to develop your network capital
- To be able to adopt the right behaviour at the appropriate time at any networking event
- To understand and adapt to specific social and cultural norms
- To be able to build effective relationships
- To manage an event to the right level of detail so that your guests feel comfortable and impressed
- To be able to promote yourself and your business with brevity and clarity
Topics/Content:
- Macro Skills
- Micro Skills
Investment:
Investment either per delegate or total investment for the course.
- Macro Skills
- The business case for networking
- Networking defined: What it is and is not
- Using your own ‘six degrees of separation’
- Cultural norms and differences
- Global networks
- Building and tracking the value of your network through ‘Network Capital Accounts’
- Using technology to manage your network
- Using forums and third party services to build your network
- Micro Skills
- Business card etiquette
- Snap briefs and the first thirty seconds
- Appropriate body language and forms of greeting
- Formal occasion management
> Formal dinner etiquette
> Formal business reception etiquette - Managing the experience of the guest
- Breaking in and away from social groups
- Establishing rapport and building effective relationships
- Appropriate follow up activity
Investment:
Investment either per delegate or total investment for the course.
